Thank you for using PPM
(Project Portfolio Management)!

 

If you were actively using PPM and got redirected to this error page it is for one of two reasons:

1. Your PPM session was inactive for more than 90 minutes (as designed), or
2. You experienced a known issue of an early timeout. (An early timeout is recent error where users’ sessions are terminated prematurely. The PPM Development Team is aware of this issue and is working with the vendor to resolve it promptly.)

 

If you are trying to navigate to PPM and have been redirected to this error page it is for one of two reasons:

1. Your PPM access has been locked, potentially this was done automatically after 60 days of not logging in, or
2. You do not have PPM access.

To help get you into PPM as soon as possible, please log an ASK ticket. Below are specific steps on how to do that.

How to Submit an ASK Ticket for PPM Access:

1. Click here
2. Fill in the ASK form as follows:
   
   
   
   

   • Type: Access/Security
   • Your / Requesting Organization: Pick your current organization.
     
     • *Key Note on Organizations: The organizations listed in the ASK form represent the organizations that are currently using PPM. If your current organization is not listed, Please contact Cerner PMO (CPMO) (cpmo@cerner.com) - email to confirm when or how your organization will use PPM.
   • Is this a New User? Select "Yes" if you have never logged into PPM. Select "No" if you have logged in before but are now not able.
   • Description: Enter a brief statement requesting access to PPM and what actions you plan to perform in PPM. (Project Manager, APM, People Manager, Executive, etc.)
3. Click "Submit Request".