February 21, 2012
HIMSS12: The next new: Millennium+
Cerner has been automating one-fifth of the U.S. economy … health care … for the past 33 years and during the first two decades we focused on how to get the information off of the paper and into the system. Over the last decade, as more of the information was digital, a shift began to occur that moved the focus towards how this information would impact the workflow if more and more information was already available. The need to filter the information contextually to the provider/patient relationship began to surface, and the workflows have started to adapt.
As the industry has accelerated the adoption of EMRs, the concept of a paperless system is becoming a milestone on the journey versus an end game. There are second order effects that are just starting to surface that will challenge how we think about clinical computing in the future.
Patients are becoming empowered and more proactive in their health and care. Providers will be expected to adapt to this new “person” … who is not always a “patient.” As the health care industry plays catch up to other digital industries, it is also evolving as a “system” in search of solutions to coordinate care across organizations, and to manage populations for both health and care. At the center of the change is the physician, who is expected to consume more clinical information, deal with dynamic reimbursement policies, and increase efficiency all at the same time. The “e” in EMR is designed for the Enterprise, and the demand is now beyond the boundaries of a provider organization.
Over the last few years, Cerner has continued to innovate the EMR, with solutions like CareAware, our focus on medical device interoperability. At the same time, we have been very transparent about deploying solutions through Cerner’s Cloud Services. Our next iteration of this progression comes with our announcement of Millennium+. Combining the enterprise platform with the secure Cerner Cloud, Millennium+ delivers a new user experience that is fast, smart and easy. It provides personalized, intuitive and moment relevant clinical workflows via the desktop, tablet and smartphone.
Millennium+ was created to improve the health care provider user experience, starting with physicians. It takes the knowledge that exists in Cerner Millennium and combines it with the power of the cloud to create an intuitive solution that is designed for optimal performance. While Cerner has been deploying cloud solutions for more than a decade, the significance of Millennium+ is that the solutions are now designed with those services in mind from the beginning.
Cerner has a history of investing in the “next new” while much of the industry is heads down on the challenges of the day. For more than three decades, we’ve been pretty accurate in our predictions of how the current state pushes the boundaries to trigger the future state. This isn’t just a change in end user experiences or devices, this is also a shift in how innovation occurs and reaches the end user.
Nearly everyone these days carries a device that allows you to download apps, you decide…track the weather, play games, check email and see your friend’s photos with a quick swipe of the finger. Now Cerner is extending the same experience to health care with quick and easy access on the iPad. New innovations are available in a NOW world, not as part of a bundled package or major release.
We understand this is a pretty dramatic change from the approach of today, and that this is a more complicated computing environment than Angry Birds. But we’re also betting that the more recent cycles of mandates, measures and regulatory requirements is only going to continue to accelerate as the industry is digitized, the platform to innovate has to accelerate with it.
As part of the initial launch of the Millennium+ platform, PowerChart+Touch is being released. PowerChart+Touch is a platform that was specifically optimized for mobile devices and operates in the context of your workflows.
I’m excited about the new capabilities Cerner is launching, and the second order effects that will follow. The initial release of the Millennium+ platform has been deployed to a set of initial testing partners and will begin to roll out to our entire client base this spring.
Jeff Townsend is responsible for a wide swath of Cerner business, including supervision of Cerner LifeSciences, Employer Services, and much of Cerner’s cloud computing effort, the foundation for our consumer presence. These market initiatives are referred to as CERN—an acronym for Consumer, Employer, Research and Networks—and are critical to Cerner’s vision for population health. The CERN structure also encompasses Cerner’s Revenue Cycle, EMEA (Europe, Middle East
and Africa) and Lighthouse clinical process improvement organizations, to establish future strategic alignment between U.S. and European health care systems. Townsend is also the senior executive responsible for the Tiger Institute and the University of
Missouri Health System, Cerner’s second charter ITWorks™ client. He also oversees Catalyst, an organization that works across Cerner supporting front line teams and clients with a blend of education, communication and marketing expertise. Additionally, Townsend focuses much of his time on the innovation, strategy and direction of Cerner solutions, financial planning and overseeing the company’s day-to-day operations as CEO Neal Patterson’s proxy.